Return & Refund Policy

At Shree Gelambe Mala And Pooja Bhandar, customer satisfaction is important to us.

Damaged or Incorrect Products:
If you receive a damaged, defective or incorrect product, please contact us within 3 days of delivery.

Replacement & Refund:
After verification, we may offer:
• Replacement Product  
• Store Credit  
• Refund (if applicable)

Return Conditions:
• Product must be unused and in original condition  
• Original packaging should be available  
• Proof of purchase/order confirmation required

Non-Returnable Items:
Due to the devotional nature of products, used items may not be eligible for return.

Refund Processing Time:
Approved refunds are usually processed within 5-7 business days.

Order Cancellation:
Orders can only be cancelled before dispatch.

Support:
For return or refund assistance, please contact us through WhatsApp or our Contact Us page.