Return & Refund Policy

At Shree Gelambe Mala And Pooja Bhandar, customer satisfaction is important to us.

Damaged or Incorrect Products:
If you receive a damaged, defective or incorrect product, please contact us within 3 days of delivery.You provide a clear unboxing video (without cuts or edits)

Replacement & Refund:
After verification, we may offer:
• Replacement Product  
• Store Credit  
• Refund (if applicable)

Return Conditions:
• Product must be unused and in original condition  
• Original packaging should be available  
• Proof of purchase/order confirmation required

Non-Returnable Items:
Due to the devotional nature of products, used items may not be eligible for return.

Order Cancellation:
Orders can only be cancelled before dispatch.

Support:
For return or refund assistance, please contact us through WhatsApp or our Contact Us page.

Governing Law:

These Terms & Conditions are governed by the laws of India.

Legal Action & Jurisdiction:

Any dispute, claim, or legal action arising out of or in connection with our products, services, transactions, or business dealings shall be subject to the exclusive jurisdiction of the competent courts at Surat, Gujarat, India.

By placing an order, purchasing our products, or using our services, the customer agrees that any legal proceedings or disputes shall be dealt with under the jurisdiction of the Surat Courts.

Jurisdiction: Surat, Gujarat, India.